SIZING

Dog breeds come in a variety sizes and shapes. We're here to help you find the best size for your pup. We have a few tips for you:

  • There is a specific size chart on each product page.

  • Please measure your dog before purchase.

  • If you're not sure, feel free to reach out via contact form or email to info@supremedoggarage.com. Please let us know the item that you're interested in, as well as the applicable measurements of your dog. At least just let us know your dog's breed, weight, and age. Providing a picture may also help.

PAYMENT

Is my credit card information safe?

  • Credit card information is always encrypted during transfer over networks. Both Paypal and our credit card payment provider are safe to use. You may easily apply for a refund.

When will I receive my refund after I return the items?

  • We will issue a refund as soon as you show us the receipt for paying the shipping cost back to us. Please note that it may take a few business days to process the refund back to your bank account. You will receive a notification via email as soon as the refund is issued.

DELIVERY

How long should I wait for my package to get delivered?

  • We process orders within 1-4 business days. Processing includes checking, contacting you about the sizes, packing, and sending your order out. Processing time should be added to the total delivery time. The estimated delivery times vary from country to country, please visit Shipping & Delivery for more information. SUPREME DOG GARAGE does not have control over the shipping times.

Do you offer express shipping?

How can I track my order?

  • We provide tracking numbers with every order.
  • To track your order, please wait up to 2 business days after processing and receiving the shipping confirmation email with your tracking number.
  • You can track your shipment here: TRACK ORDER

RETURNS

My items do not fit, how can I exchange or refund them?

  • We accept refunds and exchanges within 90 days after purchase. SUPREME DOG GARAGE doesn't cover the return shipping cost. For more information, please refer to our Returns Policy.