We process orders within 1-4 business days. Processing includes checking, packing, and sending your order out. Processing time should be added to the total delivery time.

If we are not sure if you have chosen the right sizes, we will contact you via email.

Please understand that due to COVID-19, the shipments may delay for more than two weeks! The registration of the parcels in the importing sorting centers around the world is still slower because of outbreak situations. The national posts hold the packages due to the high volume of the shipments being processed from overseas.

The most affected country: USA, the USPS has the hardest time ever, some shipments are getting delivered after two months.

All the other countries are already in a much better situation.

Please understand that we do not have the control over the delays. All the parcels are insured. If you are an american citizen, and it has gone already 2 months after we have shipped your order and you have still not received it, please contact us.

✔ WORLDWIDE TRACKED SHIPPING

  • Free worldwide shipping for orders over $75.
  • Shipping for orders under $75 & estimated shipping times (business days):
Country Shipping costs

Estimated shipping times

(in normal conditions)

Estimated shipping times

(now - updated 06/07/2020)

United States $4.99 8 - 16 b.d. 3-10 weeks
Canada $6.99 10 - 18 b.d. 3-7 weeks
United Kindgom $6.99 10 - 18 b.d. 2-3 weeks
Other European countries $6.99 10 - 18 b.d. 3-5 weeks
Australia & New Zealand $6.99 10 - 18 b.d. 3-8 weeks
Latin America $9.99 14 - 26 b.d. 3-5 weeks
Asia & Africa $9.99 12 - 24 b.d. 3-5 weeks

 

    ✔ TRACKING NUMBER

    • We provide tracking numbers with every order.
    • To track your order, please wait up to 2 business days after processing.
    • You can track your shipment here: TRACK ORDER

     

    If you are interested in getting the products quicker to your destination, feel free to contact our service at info@supremedoggarage.com or chat with one of our team on the bottom right corner at the www.supremedoggarage.com. We can search for faster delivery options.

    All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because ALL THE PACKAGES ARE INSURED, we will send you a new package with quicker shipping and full tracking. Please see our "Refunds & Returns Policy" for when these might be applicable to shipping situations.

    The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.